City of Crossville - File #: 15-0337

• File #: 15-0337
• Version: 1
• Name: Employee Training
• Type: Bids/Purchases
• Status: Filed
• File created: 8/3/2015
• In control: City Council
• On agenda: 8/13/2015
• Final action: 8/13/2015
• Title: Employee Training
• Sponsors: City Manager, Human Resources
• Indexes: Funds Budgeted

Date	Ver.	Action By	Action	Result
8/13/2015	1	City Council	approved as recommended	Pass
8/6/2015	1	Work Session	received and filed

Title

Employee Training

Body

SUMMARY:

Proposal received from Eric Benson for training/coaching employees in the following areas:

1.                     Customer Satisfaction - Addresses Customer Service employees.

2.                     Teamwork - Workshops customized to address each department.

3.                     Supervisor - Half day workshops, with additional one on one coaching for employees that have moved from the front line to a supervisory position.

The total cost for approximately 17 workshop presentations and 15 individual coaching sessions is $11,470.00.  The City currently has a total training budget for all departments of $68,450.00.

BUDGET ACCOUNT:

Recommended Action

NECESSARY COUNCIL ACTION:

Approve training sessions with Eric Benson for all employees for the amount of $11,470.00.