File #: 17-0175    Version: 2 Name: Online bill pay
Type: Bids/Purchases Status: Passed
File created: 4/26/2017 In control: Work Session
On agenda: 5/2/2017 Final action: 5/2/2017
Title: Online bill pay
Sponsors: Finance Department, Information Technology Department
Attachments: 1. Government Window Proposal, 2. Online Payments proposals tabulation

Title

Online bill pay

 

Body

SUMMARY: It is recommended that the services of Government Window be secured for online bill payment for water bills, taxes and court citations.  There is no charge from Government Window, however, there will be a start-up fee from our current financial software vendor (Incode) to allow integration and real-time updates to Government Window.  Government Window will pay $2,625 of the $8,800 leaving our portion at $6,175.  After the first year, there will be a $2,200 annual maintenance fee.

 

Government Window proposes a 6% convenience fee for traffic ticket payments and a 4% fee for utility payments to be paid by the customer.

 

BUDGET ACCOUNT:  413-41990-290

 

Recommended Action

NECESSARY COUNCIL ACTION: Approve recommendation